Returns & Exchanges

At Interline Wholesale Hardware, we strive to ensure your satisfaction with every wholesale purchase. If a product does not meet your specifications, you can initiate a return within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Request Authorization

  Contact our support team with your order number and item details to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring all hardware components and manuals are included to avoid restocking fees.

• 3.
  Shipping and Labeling

  Clearly mark your RMA number on the exterior of the package and ship it to our central distribution warehouse using a tracked carrier.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the hardware, we will process your refund or ship your replacement within 5-7 business days.